About / FAQ

About WeGotcha Store

WeGotcha Store is a curated online store created for the WeGotcha community. You can explore our full product catalog anytime — no account needed. Instead of checking out directly, simply share the product link with your WeGotcha agent, who will handle the order for you.

We’re glad to be part of your journey. Thanks for letting WeGotcha help bring everyday essentials closer to you, with care and convenience.

Frequently Asked Questions (FAQ)

❓ Can I buy items directly from the site?

Not at the moment. Only approved WeGotcha agents can place orders. But you’re free to browse all products and share the links with your agent.

❓ How do I share a product with my agent?

Click the "Share" or "Copy Link" button on the product page. Then send the link via Facebook, Messenger, or text message.

❓ How do I pay for my order?

We support two payment methods:

Invoice via Loan – Your agent will start a new loan process based on the items you selected. No upfront payment needed.
Cash Payment – You’ll receive instructions from the WeGotcha team. Once you're ready, send your proof of payment (screenshot or photo with reference number, amount, and destination account).

❓ What details do I need to provide?

Make sure your agent has your:

Full Name
Complete Address
Mobile Number

❓ How will I receive my order?

Delivery options include:

LBC (Cash on Delivery)
Lalamove or Grab

Once your payment is confirmed and the order is processed, our team will reach out to coordinate delivery.

❓ Who can I contact for help?

Your WeGotcha agent is your main point of contact. They’ll assist you with product selection, order placement, and any other questions you may have.